If you suspect that a child is being harmed, reporting your suspicions may protect the child and obtain help for the family.
The Child act 2001
Any medical officer or medical practitioner, childcare provider or member of the family must notify his / her concerns, suspicions or beliefs that a child may have been abused or neglected to the appropriate child protection authority in the country.
Failure to do so can result
in criminal charges.
Call the 24-hour hotline – 15999 if you suspect a child is being harmed.
Prepare to provide the following information:
Click here to find out what happens after a report on abuse or suspected abuse is made.
Reports of child abuse are confidential and names of anyone informing the authorities will not be made public. Or if you choose to you may remain anonymous.
You may also lodge a report on child abuse or suspected abuse at the nearest police station regardless of whether the incident occurred within or outside the jurisdiction of that police station. If you are using a mobile phone, call 112 or 999, and if you are using a fixed line, call 999 and ask for the police.
Click here to view the 24-hour Helpdesk Hotline directory of the Polis Diraja Malaysia. (Royal Malaysian Police)
SOCIAL WELFARE DEPARTMENT
You can also contact the Jabatan Kebajikan Masyarakat – JKM in your city to make a report or to seek advice. Click here for the JKM directory.
If the child needs urgent medical attention, take the child to the Accident & Emergency (A&E) Department of the General Hospital, or go to the nearest hospital. Click here for the link to the Ministry of Health’s listing of Government hospitals nationwide.
Reporting Child Abuse
Reports of child abuse are confidential and names of anyone informing the authorities will not be made public.
Or if you choose to, you may remain anonymous.
It's Our Business
Child abuse is not someone else’s problem. It is OUR problem.
You can do your part to help and make a difference:
Do you care enough to stop child abuse?
If you suspect that a child is being harmed, reporting your suspicions may protect the child and obtain help for the family. Please call 15999 with the following information:
Reports of child abuse are confidential and names of anyone informing the authorities will not be made public. Or if you choose to, you may remain anonymous.
Children are not for hitting
Everyday, violence invades the lives of millions of children around the world, including in Malaysia.
These children suffer violence that includes physical and psychological violence as well as neglect and deprivation. Because such violence is more often committed by those duty bound to protect children, it remains a largely hidden phenomenon.
The millions of children who are victims of violence each year are proof that the world has failed to protect them.
The abuse of a child is a contravention of their rights. It may however also be a major obstacle in their healthy development and the wellbeing and stability of societies.
Hitting people is wrong – and children are people too.
Every child has the right to grow up safe from harm, abuse and violence.
We can stop violence against children!
Every individual can do their part to end violence against children.
The World Report
The United Nations Children’s Fund (UNICEF) and our partners know that there is no place for violence in children’s lives. Violence does not just injure a child physically and emotionally, it also kills a child’s spirit, hopes and a future.
Read More at UNICEF
Child abuse has become a daily reality for many children around the world. It affects children of all ages, cutting across all ethnic groups, nationalities and social contexts. Children face the risks of abuse in many situations and aspects of their lives.
Abusers are often the very individuals who are responsible for protecting children - parents, immediate family members, relatives, guardians, teachers, employers, etc. They are people whom children trust or should be able to trust.
Abuse violates children's rights to health, development and dignity, and destroys their lives. The impact and consequences endure long after the abuse has occurred and victims often experience life-long effects.
The situation of child abuse in Malaysia has reached alarming proportions. We, as a community, need to work together to check this trend and to end child abuse through:
Increased public awareness and debate of the issue at all levels;
Deeper engagement, commitment and involvement in the cause;
Being active and proactive, and not keeping silent about abuse.
The Malaysia's Consumer Protection Act 1999 (CPA) is an act which came into effect 1st October 1999. It is a piece of legislation enacted with the main objective to provide greater protection for consumers.
The provisions of this act cover areas not covered by other existing laws. This act provides simple, inexpensive redressal to the consumer's grievances and relief of a specific nature.
Under this act, an aggrieved consumer may refer any dispute or claim of less then RM10,000 to the established Consumer Redressal Tribunal.
What are your rights as a consumer?
Under the Consumer Protection Act 1999, your rights granted cannot be taken away from you notwithstanding conditions in any agreement that you have signed.
As a consumer, you have the right to all the products and services of daily basic needs including food, clothing, health, education and house.
You are also protected from products, services and manufacturing processes that may expose your health and life to danger. The Ministry of Domestic Trade and Consumer Affairs may publish in the Gazette a list of products considered unsafe to be sold and may then require the suppliers or manufacturers of the prohibited products to either recall the products, stop the sale and advertisements of the products, disclose to the public information relating to the characteristics which make the products unsafe, repair or replace the products or refund the purchasers.
To make the right choice, you have the right to obtain accurate and precise facts about the product and service that you want to consume. You can only act in a wise and responsible way if you are equipped with enough information. A supplier and manufacturer are prohibited to use misleading and deceptive conduct, false misrepresentation and unfair claims in selling the product or service to you.
Nobody can force you to buy a product or service. You have the freedom in buying or assuring that the product or service you need is obtained through the right channels, based on the right price.
You have the right to claim for damages from unfair practices from the supplier or manufacturer.
The CONSUMER PROTECTION ACT 1999 can be downloaded from the website of the Ministry of Domestic Trade, Co-operatives and Consumerism: http://www.kpdnkk.gov.my.
Click here to view the complete version of the Consumer Protection Act, 1999.